
Your Canadian Bonsai Store
Where our Passion meets yours.
Shop with confidence, now serving from two locations in Canada.
Privacy Statement
Because we respect your privacy, we have procedures to ensure that your personal information is handled in a responsible manner. We have posted our Privacy Policy on our website to let you know what kind of information we collect, the purposes for which we collect and use the information, how it is handled, with whom it may be shared, and what choices you have regarding our use of your information.
As we continue to develop our website and take advantage of advances in technology, our Privacy Policy may change. Please refer to this page frequently for the most up-to-date information. If you have any questions or concerns, please contact us at office@thegarden-cafe.com
Personal Information We May Collect:
Information You Submit To Us:
We receive and store any information you submit on our website or give us in any other way. You can choose not to provide certain information but then you may not be able to take advantage of many of our features. By usage of our website or through registration on our website, you grant us the permission and consent to process your personal data that has been provided to us via the Thegarden-cafe.com website in accordance with the provisions of this Privacy Policy. We use the information that you provide for such purposes as processing your service requests, responding to your requests, customizing future marketing for you and others like you, improving our website and communicating with you.
Should you decide to register an account with the Thegarden-cafe.com, personal data that we will collect, store and use include your name and email address. Additionally, you have the option of providing other personal information.
Should you make a service request, personal data that we will collect includes the information that you enter into our website when processing your request.
Automatic Information:
When you visit our website, we receive and store certain types of information through automatic data collection tools which may include cookies, pixel tags, web beacons, embedded web links and other commonly used information gathering tools (“Automatic Collection Programs”). These Automatic Collection Programs collect certain standard information that your browser sends to our website such as your browser type and language, access times, IP address, user-agent string and click stream behaviour (i.e., the pages you view, the links you click and other actions that you take in connection with our website). Please see below for more information about our use of cookies.
The Purpose For Our Collection of Personal Information:
We use the information that you provide to us via our website only for the following purposes: processing and fulfilling your service requests, responding to your requests and your product inquiries, direct marketing, customizing future services for you, improving our website, communicating with you, and to ensure that you are properly registered. Credit card information is used only for payment processing and fraud prevention.
Consent:
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at office@thegarden-cafe.com
Age Of Consent:
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
Use of Cookies:
We may use cookies to customize our web pages based upon purchases a visitor has made, to track the number of visitors to the site, the paths to the site, activity on the website and purchases, to enable interaction of our website with visitors for purposes such as adding items to a customer’s shopping cart, and to tailor advertisements which appear on other sites a visitor may visit to a visitor’s Web preferences and usage patterns.
Most browsers accept and maintain cookies by default. Check the “Help” menu of your browser to learn how to change your cookie preference. Choosing to decline cookies while at the Thegarden-cafe.com website may limit your ability to properly submit the required information for your service request and / or stop you from accessing certain areas of Thegarden-cafe.com website. Cookies are required to authenticate registered. Cookies are deleted when you close your browser, as well; this authentication becomes invalid after a certain period of time.
With or without cookies, our website tracks usage data, such as the source address that a page request is coming from, your IP address or domain name, the date and time of the page request, the referring website (if any) and other parameters in the URL. We use this data to better understand website usage so that we may improve user experience and our services. This information is stored in log files and is used for aggregated and statistical reporting. This log information is not linked to personal information gathered elsewhere on the site.
Protection of Personal Information:
Information about our customers is an important part of our business. The Garden-Cafe.com does not sell its mailing list or customers’ email addresses or other information pertaining to its customers. We may share customer information only as described below.
Disclosure:
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Third-party services:
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links:
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Changes To This Privacy Policy:
We may update this Privacy Policy from time to time without prior notice, so please review it frequently. . Any changes to our statement will become effective upon posting of the updated statement on the Internet, accessible through www.Thegarden-cafe.com. We encourage you to bookmark this page and to periodically review it to ensure familiarity with the most current version of our privacy statement.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
Questions And Contact Information:
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at office@thegarden-cafe.com
The Garden-Cafe is, where we bring together YOUR love of bonsai and OUR passion for this art.
An Alberta-based business managed by a group of bonsai enthusiasts. Having travelled and lived around the world we have built up a strong connection and large network of fellow enthusiasts, breeders, suppliers and industry specialists from around the world. Building up on these relations, we bring to your doorstep; both locally made products, as well as high quality items sourced from around the world.
In our quest for that unique pot to compliment the bonsai, we have had numerous interesting conversations with many great Canadian artisans. The handmade pot section is a result of these interactions and a compliment to these local Canadian artists.
Come on in and browse through “Garden-Cafe”. Every item in this store has been individually chosen by us for its quality, beauty and uniqueness to compliment and meet your bonsai needs.
"Passion is the biggest determinant of a grower's success"
Bonsai was a passion, which was sparked at a very young age of 12, when I used to go out with my uncle to collect specimens. The beauty of the trees sitting in their pots, small yet majestic grew over me through the years and completely engulfed me in their magnificence. Having lived in different continents and countries, I have owned numerous bonsais over the years and always have had this unsatisfied hunger for more.
I am a Botanist and a certified Horticulturist. I have been living my dream with plants for the last 25 years. Having now settled down in Alberta, the love affair with the “tree in the pot” continues.....